Register a DJI Care Enterprise code
Activate your DJI Care Enterprise code, bind it to the serial number of your device within the deadlines and check the coverage.
At a glance
A DJI Care Enterprise code purchased from Drone Parts Center only protects your device once it has been activated and bound to the device’s serial number on the DJI website. This binding must be done within a short time after the device is activated.
Basic
In case of accidental damage, two replacements during the 12-month coverage period, each for a small additional fee. The 2-year plan offers up to four replacements and the official warranty on covered components for its duration.
Plus
Free repair or replacement in case of accidental damage, up to the coverage amount. Coverage can be shared between several devices bound within 30 days, and a replacement service is available in case of loss in flight (flyaway), subject to a replacement fee.
Deadlines to meet
You can bind a DJI Care Enterprise code if your device is in one of these situations:
- it is new and not yet activated;
- it was activated less than 15 days ago (less than 30 days for a DJI Dock 4);
- it was repaired by an official DJI service center less than 72 hours ago.
The plan and the device must have been purchased in the same country or region, from an official or authorized DJI sales channel.
Before you start
- The DJI Care Enterprise activation code, provided by Drone Parts Center
- The serial number of the device. In DJI Pilot 2, with the aircraft linked to the remote controller: Camera View > ··· > About (flight controller serial number)
- Your contact details
Binding, step by step
Open the DJI binding page
Go to service.dji.com/enterprise/guide and choose the card that matches your purchase: DJI Care Enterprise Basic or DJI Care Enterprise Plus for a first subscription, Renewed for a renewal.
Verify the activation code
The activation page opens and shows the three binding steps. Enter the Activation code and the verification code displayed next to the field, then click Next.
Bind the product’s serial number
Enter the serial number of the device to be covered. With DJI Care Enterprise Plus, several codes bound at the same time automatically share their coverage; otherwise, the Bind More Devices option lets you add other devices to the shared coverage within 30 days of the first activation.
Enter your personal information
Fill in your contact details and confirm. The binding is complete.
Check the coverage
On service.dji.com/djicare/coverage, enter the serial number of the device and the verification code, then click Check: the bound plan and its coverage period are displayed.
Good to know
- Coverage for loss in flight (Plus). To be eligible, bind your DJI account and the remote controller to the aircraft in advance, in DJI Pilot 2: Settings > Device Management. Without this binding, flyaway coverage cannot be claimed.
- Renewal. It is bound on the same page, using the Renewed card, before the expiry date or no later than 15 days after it. Basic renews as Basic and Plus as Plus.
- Maintenance included depending on the model. For some devices, DJI Care Enterprise includes a free Standard maintenance, to be used during the coverage period. With Basic: Matrice 30 and 30T, Mavic 3E, 3T, 3M and Mavic 3T Advanced. With Plus: the same models, as well as Matrice 350 RTK, Matrice 30T Dock version, Matrice 3D and 3TD. The corresponding maintenance code is available from Drone Parts Center.
Official DJI links
| DJI Care Enterprise binding | service.dji.com/enterprise/guide |
| Coverage check | service.dji.com/djicare/coverage |
| DJI Care Enterprise FAQ | enterprise.dji.com/djicare-enterprise/faq |
A question about your license, your maintenance or your DJI Care plan? Our team is here to help.
Procedure prepared by PIM based on the official DJI documentation consulted in October 2026. DJI screens and terms may change: in the event of any discrepancy, the information displayed by DJI prevails. Screenshots are the property of DJI.