Français
Nederlands
DeutschThis service is reserved for professionals and institutions. We do not offer a repair service intended for the general public.
Who is Drone-Clinic for?
Drone-Clinic is a technical centre dedicated to the following organisations:
Public institutions
Police zones
Emergency services
Local authorities
Industrial companies
Infrastructure managers
Energy sector operators (solar, wind)
Surveying and engineering firms
Organisations active in technical inspection
Priority is given to customers who purchased their drone from Drone Parts Center or PIM Consult, Authorized Dealer for DJI Enterprise. See the detailed conditions in our FAQ below.
What the Drone-Clinic workshop covers
Our team works on the full DJI range (Matrice, Mavic, Air, Mini, and earlier models):
Gimbals and cameras
Recalibration, component replacement, stabilisation.
Mainboards and electronic components
Advanced diagnostics and micro-soldering.
Firmware issues
Update, restoration, unlocking.
Frame and arms
Replacement after a crash, motor realignment.
Batteries and charging systems
Cell diagnostics, replacement.
Remote controllers and video transmission
Radio link and video transmission repair.
All repairs are carried out exclusively with original DJI parts, to guarantee quality, compliance and to preserve your equipment’s warranty.
Drone-Clinic and DJI Care Enterprise: what is the difference?
If your drone is covered by a DJI Care Enterprise plan, the manufacturer’s protection programme we distribute as an Authorized Dealer for DJI Enterprise, a claim follows the process defined by the terms of that contract. Our team supports you in opening and following up the case.
For anything outside a DJI Care Enterprise contract, whether a one-off repair or planned preventive and corrective maintenance, Drone-Clinic takes over for our Drone Parts Center and PIM Consult customers.
How to request a repair
STEP 1
Contact us
Via our Drone Parts Center after-sales service or directly via the Drone-Clinic repair request form, describing the issue encountered.
STEP 2
Diagnostic and quote
Our technicians carry out a technical diagnostic and send you a detailed quote. No repair is carried out without your prior approval.
STEP 3
Ship or drop off the device
At our workshop in Nivelles, or by appointment.
STEP 4
Repair, testing and return
Your drone is repaired with original parts, tested, then returned to you.
Exact timelines and terms are communicated with your quote (see the Drone-Clinic Repair FAQ for more details).
Managing a professional drone fleet?
Beyond one-off repairs, Drone Parts Center supports you throughout your fleet’s entire lifecycle: browse our DJI spare parts catalogue or discover our DJI maintenance plans and our full range of services & support.
Frequently asked questions - DJI drone repair
Who is the Drone-Clinic repair service for?
Drone-Clinic is a technical centre reserved for public institutions, police zones, emergency services, local authorities, industrial companies, infrastructure managers, energy sector operators, surveying and engineering firms, and organisations active in technical inspection. We do not offer a service intended for the general public.
Do you repair drones purchased elsewhere than Drone Parts Center?
Repairs are reserved for customers who purchased their drone from Drone Parts Center or PIM Consult. Public safety services (police zones, emergency services) may contact us to discuss their situation.
Does a repair under DJI Care Enterprise also go through Drone-Clinic?
If your drone is covered by a DJI Care Enterprise contract, the claim follows the process set out in that contract. Our team supports you in opening the case. Drone-Clinic handles repairs and maintenance directly for anything outside Care coverage.
Do you use original parts?
Yes, exclusively. All our repairs are carried out with original manufacturer parts, to guarantee quality, compatibility and to preserve the warranty.