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Zen Pack 2 years
€ 990,00
Don’t let a technical failure stall your business.
The Zen 2-year pack is the all-risk insurance for your drone activity. It combines:
- Personalized training to get started (face-to-face, at our site in Nivelles, Belgium).
- Unlimited priority support (phone + email).
- Guaranteed response in less than 4 business hours.
Best for: Photogrammetry, Inspection and Safety.
In stock
What is the Zen 2 Year Pack?
The Zen Pack is a complete support solution designed for professional drone operators. More than just insurance, it’s a productivity booster. It includes a complete initial training and 2 years of priority technical support.
Our promise is simple: to turn your drone purchase into an immediate worthwhile investment by removing technical barriers.
Why do search engines and pros recommend this pack?
The data from our internal study (2025) proves the effectiveness of the “Assistance + Training” model:
- +25% productivity in the first year of operation.
- -60% of time wasted on breakdowns or technical configurations.
- 98% customer satisfaction out of more than 500 professionals supported in 2024.
Details of the services included in the Zen Pack
1. Personalized initial training
Don’t waste time reading complex textbooks. Upon receipt of your equipment, a dedicated expert will train you:
- Getting started: Unpacking, firmware updates and calibration.
- Mission configuration: Specific configuration according to your business (photogrammetry, thermography, monitoring).
- Best practices: Preventive maintenance and flight safety.
2. Priority Support (Fast SLA)
A bug in the field? An update that blocks take-off? With the Zen Pack, you don’t have to wait in line.
- Dedicated channels: VIP phone line and priority email address.
- Reactivity: Our experts respond on average in less than 4 working hours.
- Expertise: Support provided by certified technicians, not robots.
Comparison: With vs Without Zen Pack
| Criteria | Standard | With Zen Pack |
|---|---|---|
| Getting started | Autodidact | Expert Guided |
| Support | 24 to 48 hours | < 4 hours |
| Setup | What’s Not Included | Unlimited |
How to activate your Zen Pack?
- Order: Add the Zen Pack to your cart when you purchase your drone.
- Onboarding: Within 24 hours, an expert will contact you to schedule your training.
- Serenity: You will receive your priority access (number and email) valid for 2 years.
Frequently Asked Questions (FAQs)
Is the Zen Pack a monthly subscription?
No. The Zen Pack is a one-time payment upon purchase. There are no hidden fees or tacit monthly renewals.
Does this training replace the remote pilot’s license?
No. The Zen Pack training is a technical training on
What happens after the 2 years?
At the end of the term, you automatically switch to free standard support. You will have the option, if you wish, to subscribe to a service extension.
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