{"id":224918,"date":"2025-12-11T11:48:17","date_gmt":"2025-12-11T10:48:17","guid":{"rendered":"https:\/\/drone-parts-center.com\/produit\/zen-pack-2-years\/"},"modified":"2026-03-10T08:44:05","modified_gmt":"2026-03-10T07:44:05","slug":"zen-pack-2-years","status":"publish","type":"product","link":"https:\/\/drone-parts-center.com\/en\/product\/zen-pack-2-years\/","title":{"rendered":"Zen Pack 2 years"},"content":{"rendered":"<h2>What is the Zen 2 Year Pack?<\/h2>\n<p>The <strong>Zen Pack<\/strong> is a complete support solution designed for professional drone operators. More than just insurance, it&#8217;s a <strong>productivity booster<\/strong>. It includes <strong>comprehensive initial training<\/strong> and <strong>2 years of unlimited priority technical support<\/strong>.  <\/p>\n<p>Our promise is simple: to turn your drone purchase into an immediate worthwhile investment by removing technical barriers.<\/p>\n<hr>\n<h2>Who is the Zen Pack for?<\/h2>\n<h3>Surveyors &amp; Topographers<\/h3>\n<p>Your PPK refuses to synchronize 30 minutes before a site survey. Your D-RTK 3 base is showing an NTRIP error that you have never seen. With the Zen Pack, an expert guides you live to solve the problem and save your mission.  <\/p>\n<h3>Infrastructure Inspectors<\/h3>\n<p>After a firmware update, DJI Pilot 2 has changed your automated flight settings. Your Waypoint mission planned for 2 weeks no longer works. One call to our support and you&#8217;re reconfigured in less than an hour.  <\/p>\n<h3>Police &amp; Emergency Zones<\/h3>\n<p>You have just received your drone and need to be operational quickly. Face-to-face training in Nivelles makes you autonomous in one day: start-up, mission configuration, best practices in the field. <\/p>\n<h3>New operators<\/h3>\n<p>You are starting a professional drone business and don&#8217;t want to waste weeks on self-training. The Zen Pack saves you this time and prevents you from costly beginner mistakes. <\/p>\n<hr>\n<h2>What the Zen Pack includes<\/h2>\n<h3>1. Personalized initial training<\/h3>\n<p>Don&#8217;t waste time reading complex textbooks. Upon receipt of your equipment, a dedicated expert will train you: <\/p>\n<ul>\n<li><strong>Getting started:<\/strong> Unpacking, firmware updates and calibration.<\/li>\n<li><strong>Mission configuration:<\/strong> Specific configuration according to your business (photogrammetry, thermography, monitoring).<\/li>\n<li><strong>Best practices:<\/strong> Preventive maintenance and flight safety.<\/li>\n<\/ul>\n<p><em>Training carried out face-to-face in our premises in Nivelles (Belgium) or remotely according to your availability.<\/em><\/p>\n<h3>2. Unlimited Priority Support (2 years)<\/h3>\n<p>A bug in the field? An update that blocks take-off? With the Zen Pack, you don&#8217;t have to wait in line.  <\/p>\n<ul>\n<li><strong>Dedicated channels:<\/strong> VIP phone line and priority email address.<\/li>\n<li><strong>Responsiveness:<\/strong> Response in <strong>less than 4 working hours<\/strong>.<\/li>\n<li><strong>Human expertise:<\/strong> Support provided by trained technicians, not chatbots.<\/li>\n<li><strong>Unlimited:<\/strong> No hour counter. Call as many as needed for 2 years. <\/li>\n<\/ul>\n<hr>\n<h2>Comparison: With vs Without Zen Pack<\/h2>\n<table>\n<thead>\n<tr>\n<th>Criteria<\/th>\n<th>Standard Support<\/th>\n<th>with Zen Pack<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><\/td>\n<td>Self-Taught (PDF Manuals)<\/td>\n<td><strong>Expert-Guided Training<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Response time<\/td>\n<p>: <\/p>\n<td>24 to 48 hours<\/td>\n<td><strong>&lt;, 4 working hours<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Business configuration assistance<\/td>\n<td>Not included<\/td>\n<td><strong>Unlimited for 2 years<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Live field diagnosis<\/td>\n<td>Not available<\/td>\n<td><strong>By phone or video<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<h2>What sets us apart<\/h2>\n<p>Most drone dealers limit themselves to selling. At Drone Parts Center, we believe that <strong>the value of a drone is measured by what you do with it, not what&#8217;s<\/strong> in the box. The Zen Pack is our concrete commitment: to support you until your investment is fully profitable.  <\/p>\n<p>Based in <strong>Nivelles (Belgium),<\/strong> we are a local, French- and Dutch-speaking contact available, during Belgian office hours.<\/p>\n<hr>\n<h2>How to activate your Zen Pack?<\/h2>\n<ol>\n<li><strong>Order:<\/strong> Add the Zen Pack to your cart when you buy your drone (or separately).<\/li>\n<li><strong>Onboarding:<\/strong> Within 24 hours, an expert will contact you to schedule your training.<\/li>\n<li><strong>Serenity:<\/strong> You will receive your priority access (number and email) valid for 2 years.<\/li>\n<\/ol>\n<hr>\n<h2>Which Zen Pack to choose?<\/h2>\n<table>\n<thead>\n<tr>\n<th><\/th>\n<th>Zen Hours Pack<br \/><small>799 \u20ac<\/small><\/th>\n<th><strong>Pack Zen<\/strong><br \/><small>990 \u20ac<\/small><\/th>\n<th>Pack Zen Plus<br \/><small>\u20ac1,490<\/small><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Face-to-face training<\/td>\n<td>\u2014<\/td>\n<td><strong>\u2705<\/strong><\/td>\n<td><strong>\u2705<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Technical support<\/td>\n<td>10 hours (credit)<\/td>\n<td><strong>Unlimited 2 years<\/strong><\/td>\n<td><strong>Unlimited 2 years<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Answer &lt; 4h<\/td>\n<td>\u2014<\/td>\n<td><strong>\u2705<\/strong><\/td>\n<td><strong>\u2705<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Courtesy loan<\/td>\n<td>\u2014<\/td>\n<td>\u2014<\/td>\n<td><strong>\u2705<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Ideal for<\/td>\n<td>Autonomous Pilots<\/td>\n<td><strong>New Operators<\/strong><\/td>\n<td>Mission Critical<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><a href=\"https:\/\/drone-parts-center.com\/en\/product\/zen-hours-pack-10-hours-of-support-over-2-years\/\">Discover the Zen Hours Pack<\/a> | <a href=\"https:\/\/drone-parts-center.com\/en\/product\/zen-plus-pack-2-years\/\">Discover the Zen Plus Pack<\/a><\/p>\n<hr>\n<h2>Frequently Asked Questions (FAQs)<\/h2>\n<h3>Is the Zen Pack a monthly subscription?<\/h3>\n<p>No. The Zen Pack is a one-time payment. There are no hidden fees or tacit renewals.  <\/p>\n<h3>Does this training replace the remote pilot&#8217;s license?<\/h3>\n<p>No. The Zen Pack training is a technical training <em>on the equipment<\/em> to get you up and running. It does not replace the regulatory certification (DGTA, DGAC or equivalent) required to fly.  <\/p>\n<h3>What happens after the 2 years?<\/h3>\n<p>At the end of the term, you switch to the standard medium. You will have the option to subscribe to an extension if you wish. <\/p>\n<h3>Can I buy the Zen Pack without buying a drone from you?<\/h3>\n<p>Yes. The Zen Pack is available to any professional drone operator, even if your equipment was purchased elsewhere. <\/p>\n","protected":false},"excerpt":{"rendered":"<p><strong>Don&#8217;t let a technical failure stall your business.<\/strong><\/p>\n<p>The <strong>2-year Zen Pack<\/strong> is your productivity insurance: personalized training to get started (face-to-face, Nivelles) + unlimited priority technical assistance for 2 years. Guaranteed response in less than 4 business hours.<\/p>\n<ul>\n<li><strong>Complete face-to-face training<\/strong> (start-up, business configuration, best practices).<\/li>\n<li><strong>Unlimited 2-year support<\/strong> \u2014 priority phone &amp; email.<\/li>\n<li><strong>4 &lt; business hours<\/strong> answer \u2014 qualified technicians, not chatbots.<\/li>\n<\/ul>\n<p><em>Best for: surveyors, infrastructure inspectors, public safety operators, new professional drone operators.<\/em><\/p>\n","protected":false},"featured_media":224920,"comment_status":"open","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"2-Year Zen Pack: Unlimited Pro Drone Training & Assistance | Drone Parts Center","_seopress_titles_desc":"Personalized drone training + unlimited technical assistance for 2 years. Answer< 4 hours. Ideal for surveyors, inspectors and security operators. Nivelles, Belgium.   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